Every month, we highlight a team or project that is working in partnership to support local health and care.
This time, we hear from the Torbay and South Devon NHS Foundation Trust team who run the Hollacombe Community Resource Centre in Preston, Paignton.
To share your story, get in touch.
Who are your team and what do you do?
We support young people and adults who have a learning disability and complex health and social needs in the way they choose and deserve. We offer a range of activities in Hollacombe and the wider community we aim to enrich people’s lives in order for them to lead a fulfilled life. We advocate for individuals to ensure their best interests are met to the highest of standards, supporting families and carers, listening and sign posting when needed. To care!
What’s the most rewarding/enjoyable part of your role?
There are so many! Working within a strong team, never having a day without hearing laughter in Hollacombe. Learning all the time, acknowledging and admiring each other’s strengths. Seeing someone who we work with smile, laugh, be happy and achieve.
Knowing that we make a positive impact to each of the people we care for on a daily basis.
What is the most challenging part of the role?
Ensuring we achieve the balance between giving people a good, fun filled quality of life whilst keeping them safe.
What achievement is your team most proud of?
We worked through the pandemic keeping people safe and well at Hollacombe and in the community adapting to outreach work. Some staff took on other roles to support different teams.
Which other teams do you mainly work with?
We work closely with the physiotherapy; speech and language; dietician and district nursing teams, as well as a range of others including learning disability primary care liaison nurses, epilepsy nurses, social workers/care managers, transition team, other local providers and Mayfield School and College.
What’s the best bit of feedback you have ever experienced from a service user?
We receive lots of positive feedback but for us one of the most important things is that people place their trust in us to look after their loved ones keeping them safe and well and individuals look forward to coming to Hollacombe every day.
What would the soundtrack to you team be?
We chose two because they both sum up our team and the people that we work with so well:
- Queen, Don’t stop me now – we all aim to keep on learning new things, developing the service and being the best we can be whilst having a great time!
- Spandau Ballet, Gold – as a team we are indestructible and believe in ourselves and the people who we work with.
And if you had to choose a film to represent your team, what would it be?
Transformers – we are always adapting ourselves to different situations to meet the needs of the service and to support other services.
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